Scheduling Software - Volunteer Scheduling Online Program

 

 
Your First Schedule  - - - - - - - - - - - - - - - - - - - - - - - - -

Enter a Previous Schedule Week - Add Shifts  
 
Once you have entered your Positions and set each Helper's Positions you are ready to enter your first weekly schedule which will be the basis for future weeks.

The easiest way to get your first schedule into our system is to duplicate one of your previously scheduled weeks. Whether your current schedule is in a spreadsheet on your computer or handwritten on a calendar - you can enter the shift assignments into WhenToHelp and use that as the basis for future weeks. Even if your schedules vary from week to week WhenToHelp can automate your scheduling and save you hours each week.

 
Your first schedule takes the longest to set up - once you have defined your shifts for the first week you can Import it into later weeks and make any necessary changes and then AutoFill to get the best assignments for the new week. Optional: if many of your shifts have the same begin & end times (or lunch breaks or color etc.) you can Create Categories first so that you can choose these when adding shifts to quickly populate those fields as you add your initial shifts.
 
To add your First Shifts use the "By Helper" Schedule View.
The "By Helper" view is always recommended for creating and editing your schedule because it allows you to use the Quick Shift Add/Edit functions and, if you are using Internet Explorer, to Drag/Drop to move and Ctrl Drag/Drop to copy shifts.

 
From any Page: 
  • Click SCHEDULES in the top menu to go to the scheduling section
  • In the Schedule View dropdown menu in the upper left choose "By Helper" to go to that schedule view
  • Click Week> to navigate to the week you want to schedule. 
  • Click the cell that corresponds to the Helper and day you want to add a shift (the cursor turns to a plus sign) to open the Quick Shift ADD window.

     
  • (If you added Categories - choose a category first to automatically enter any of the default information listed below)

    1. Add a Begin and End Time for the shift - Enter the time with the letter a or p after it to indicate AM or PM. (Ex. 815a), or military time (Ex. 2215). You can enter any times you like down to the minute. (The times can later be changed to reflect actual time helped etc.)

    2. Helped Hours - (Duration of shift) - if you will be tracking volunteer hours and the shift includes Lunch period or break time you can uncheck the AutoCalc box and enter the correct hours for this shift. (Ex. 8am to 5pm with an hour lunch break enter 8 Helped Hours) 
    3. In the Quick Shift ADD window Select a Position for this shift
    4. Check off any other days of the week to add this shift - to quickly add the same shift for this Helper on those days
    5. Click Add Shift button


    Make a mistake?  If you need to change any shift you can drag/drop it to another day or Helper or click the shift to delete it or change the times, position, or Helper assigned.  Or you can use the Multi-Shift Edit view to make changes to more than one shift at a time. To copy/clone a shift use Ctrl drag/drop.

    Note: After adding the shift(s) the window will close and your schedule is immediately updated without the page reloading.

     
    Optional information that can be entered for any shift 
    Optional Text - which can be displayed with the shift on the schedules (Ex. if there are special instructions to the Helper, break / lunch times, location notes or meeting times) 
     
    Optional Categories - If you have shifts with similar begin and end times over multiple Positions, or if you have other reasons to use categories, you can click the Category drop down box and choose a Category for the shift.
    To add an "Unassigned shift" - Click the Add Shifts button (or click on a day in the highlighted unassigned shifts area at the top of the schedule) and do not assign a Helper.

    Note: Unassigned shifts automatically post to the tradeboard when you Publish so that Helpers can sign in and see them and pick them up. Paid Full Version users can turn off this feature on their Settings>Employee Permissions page.
     

    Related Topics: 
  • Automatically Assigning Helpers Using AutoFill
  • WhenToHelp.com Online Scheduling