Cannot Help Times vs. Time Off 

 

Cannot Help Times are for times when you do not want AutoFill to assign a certain Helper. Helpers can set their own Cannot Help times. The Paid Full Version allows you to prevent Helpers from setting Cannot Help times and time offs, leaving that as a Coordinator-only function. Cannot Help times are entered from the "Edit Helper" window by setting the times or day blocks to Red in the Time Preferences grids. The "Weekly Repeating" Cannot Help times are set first, then any dates that are an exception can be set with the "Date Specific Preferences"

Note: Changing a time to Cannot Help does NOT remove the Helper from any already assigned shifts - it only prevents them from being assigned when you AutoFill in the future.

 

Time-Off can be created by Helpers and can be set for any number of days in a row. Or Time-Off can be set for partial days off (and even be repeated for up to 15 weeks in a row - which works well for students taking classes). Coordinators can enter Time Off from the top menu or from the Helper details page or by clicking that Helper on and then their Time Off tab. Creating a time off automatically REMOVES THE HELPER FROM ANY OVERLAPPING SHIFT.  Any shift for that Helper that overlaps the time off is automatically set to Unassigned.

 

AutoFill - Both Cannot Help times and approved Time Off prevent AutoFill from scheduling that person during those times.   

 

*Import - When you Import a schedule leaving the shifts assigned - any shifts that would assign a Helper during their approved Time Off are automatically set to Unassigned. Import DOES NOT unassign Helpers based on their Cannot Help times. 

You can compare your shifts with current Helper Cannot Help and other time preferences times using the Analyze Shifts option on the Sortable List page. Sometimes Helpers may change their preferences after you have AutoFilled or assigned shifts in the schedule so you might want to periodically ANALYZE your schedule  to see if any conflicts have come up.

 

Related Topics: 

Setting Cannot help Time Preferences 

Coordinator Entered Time Off  

Helper Entered Time Off Requests