E-Mail Address & Notifications - - - - - - - - - - - - - - - - - - - - - - - - -

E-Mail Addresses Marked "Invalid" 
 

IMPORTANT: if an address is marked Invalid it means it was entered incorrectly and WhenToHelp was notified and told to remove the address.  Please check carefully and be sure the address is correct before entering it again.

If a Helper's e-mail has been marked as "invalid" you will see a notice in the "What's New" section on the Coordinator home page. If this happens it means e-mails sent to that address have been returned to WhenToHelp as undeliverable. Please check the address and enter it again and make sure the Helper does not have e-mail problems such as spam filters that prevent e-mails from coming through, mailbox being full etc. 

 

To review your Helpers' email addresses: 

From any page 

In the top menu click Helpers to go to the Helpers list page 

Review the list to be sure none of the e-mails have "Invalid" in front of them 

If the e-mails column is not visible: click the "Select Columns to View" link in the upper left of the page 

put a check next to E-mail 

Click Update Display button 

To correct an e-mail click on the email address to see notification options

Click the Select/Add Notifications link for the email

Set the options and

Click Save button
 

 

Related Topics: 

Preventing or Missed E-Mail Notices