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Find / Change a Helper's ID & Password
Each Helper has a unique sign-in ID and Password. When the Helper is first
added into your account they are assigned a temporary ID and password. When they first sign in they are prompted to
choose a new ID and password in the welcome wizard.
Helper ID's can be found on each Helper's Edit window at the top under their name and can be changed using the
"Change ID and Password" link below that ID. Their current Password can be viewed on the Print Sign-In Instructions page. If
you change a Helper's ID to something other than the temporary ID they
will not see the "welcome wizard" when they first sign in.
To view a Helper's current sign-In ID and Password
From any page
In the top menu click Helpers to go to the Helper List page
Click the pencil icon
 next to the Helper's name to open the Edit Helper window
Click the Print Sign-In Instructions link
Your printer dialog will come up - to view the page click Cancel in the print dialog window
Scroll down to find the ID and password
Close the window when you are done (or to print Right-Click >Print)
To change a Helper's Sign-In and Password
From any page
In the top menu click Helpers to go to the Helper List page
Click the pencil icon
next to the Helper's name to open the Edit Helper window
Click the Change Password or ID link below their Sign-In ID to open the Change User's ID & Password window
Enter the new Sign-In ID and Password and type the Password again to confirm
Click the Save link
Related Topics:
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WhenToHelp.com Online Scheduling
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